Show Guide: 'Customer Wars'

Synopsis: With supply chain shortages, prices skyrocketing and more shoplifting than ever before, positive customer relations are nearly impossible. Customer Wars spotlights the conflicts that arise when disgruntled and irrational customers come face-to-face with the employees doing their best to take care of their needs. From fiery exchanges at the fast-food drive thru to loss-prevention brawls, this series proves once and for all that "The customer is always right" is the exception rather than the rule. (Courtesy A&E, 2022)

The Cast:

Production Credits:

The Episodes:
Season One Episode Guide (A&E)

Season Two Episode Guide (A&E)

Season Three Episode Guide (A&E)

Season Four Episode Guide (A&E)

Season Five Episode Guide (A&E)

Season Six Episode Guide (A&E)
6-01 Tables And Tiaras---07/15/2025
In Toronto, Canada, confusion over handicapped accessibility on a streetcar causes tempers to flare. In Charlotte, North Carolina, an amateur fashion show devolves into an all-out brawl. A plane is forced to make an emergency landing in Albuquerque, New Mexico, after passengers receive frightening messages on their phones. In Green Valley, Arizona, a contracted delivery driver becomes locked in an ugly exchange with a resident from a gated community. At a fast-food restaurant in Stone Mountain, Georgia, an early morning employee is confronted by an apparently armed man.

6-02 Sting Operation--07/15/2025
In Florida, a dress-shop employee suspected of taking money from the cash drawer is confronted by police. In a Charlotte fast-food restaurant, employees attempt to remove two argumentative customers from the premises. At a hair salon in Texas, a woman gets an unpleasant surprise when having her hair washed. In a New Jersey gas station coffee shop, an alleged parking lot mishap turns violent. In England, a delivery cyclist pursues a man who he believes took his $2,700 bike.

6-03 Do Not Disturb--07/22/2025
In Allen, Texas, a parking lot dispute turns into a bizarre tirade of passive-aggressive insults. At a luxury hotel in West Palm Beach, Florida, an unruly guest clashes with staff and police. A Dallas rideshare driver picks up a passenger and has a stunning realization. In Loma Linda, California, a fast-food restaurant is thrown into chaos when a customer intervenes in an argument between employees and a man who's unhappy with the service. At a zoo in Chongqing, China, visitors are stunned as a zookeeper contends with a cantankerous panda.

6-04 Passenger Problems--07/22/2025
On a bus in Los Angeles, California, tensions rise over a woman's refusal to give up her seat to accommodate a passenger using a wheelchair. In West Palm Beach, Florida, a woman fails to comply with police attempting to remove her from a restaurant's premises. A vendor attempting to collect her supplies after an event in Texas faces resistance from the venue's owner. In Chatworth, Illinois, high winds causes a hot air balloon launch to take a disastrous turn. At an airport in Santiago, Chile, a man who was allegedly sold a counterfeit ticket unleashes a spree of destruction at the check-in counter.

6-05 Customer To The Rescue--07/29/2025
At a restaurant in Washington, a customer who's upset over a pick-up order begins directing her anger at the staff, prompting a nearby diner to intervene. In New York City, a rideshare driver is attacked by one of his passengers. At a cell phone repair shop in Cleveland, a customer allegedly attempting to leave without paying discovers the doors have been locked by the shop owner. In Wales, an elderly man using an ATM after hours is threatened with a knife. In Portland, Maine, a customer finds his dream acoustic guitar but finds himself $20 short.

6-06 Doorstep Justice--07/29/2025
In Orem, Utah, tempers flare when a neighbor lashes out at a construction crew for playing music while they work. In Hollywood, Florida, a shoplifting suspect flees from police, leading to a dramatic on-foot chase. In Bridgeport, Connecticut, three housemates jump into action after spotting someone taking a package from their front porch. And in Birmingham, England, a terrifying situation unfolds as a machete-wielding masked man finds himself trapped inside a convenience store.